Who Do We Help?
Within our supportive Democratic Therapeutic Community, Ashburn Clinic offers programmes for the treatment of a range of challenges, including addictions and substance use, anxiety, depression and other mood disorders, eating disorders, life crises, PTSD including sexual abuse and trauma and personality disorders.
- Incoming patients must be 17 years old or older.
- We can help those who might benefit from treatment in a Democratic Therapeutic Community setting.
Treatment Funding
Private Payment
In usual circumstances, admission to inpatient services will be available promptly, although it is important that admissions are appropriately organised, and preferably take place during normal working hours.
Te Whatu Ora | Health New Zealand
Ashburn has a contract with Te Whatu Ora | Health New Zealand to provide treatment for patients with serious and/or complex psychiatric illness who have not responded to or require treatment not available in their local area.
If treatment at Ashburn is deemed appropriate by the individual’s treatment team, they make a referral to one of five regional co-ordinators throughout the country, depending on the location of the patient. If the referral is appropriate, the regional co-ordinator places them on a waiting list and they are then admitted when a place becomes available. The exception to this process is the referral of ‘impaired professionals’ (usually health professionals) who cannot be appropriately treated in their local area for confidentiality and privacy reasons. These patients may be admitted immediately, following discussion with Ashburn and Health New Zealand.


ACC Sensitive Claims
The ACC Sensitive Claims Unit may, under some circumstances, fund intensive residential treatment at Ashburn for people with accepted sexual abuse claims.
We need to emphasise that ACC views this option as being reserved for people who are suffering from very complex responses to their sexual abuse trauma and who have exhausted other community-based treatment options.
The approval process is external to Ashburn and is initiated through the patient’s ACC Recovery Partner and the Sensitive Claims Unit. The patient must have an accepted sensitive claim and go through a process of assessment with ACC before a decision can be made regarding funding.
The details of this process should be available from the patient’s ACC Recovery Partner or through the ACC website. If the application is successful, ACC will contact Ashburn and, once the referral is accepted, arrangements are made for admission.
Accreditations & Memberships
Ashburn Clinic is certified by Te Whatu Ora | Health New Zealand to provide residential health and disability services under the Health & Disability Services (Safety) Act 2001. Our kitchen services programme is registered as a Custom Food Control Plan with MPI and verified as meeting the requirements of HACCP and the Food Act 2014.
Ashburn Clinic was previously certified by the ACC Workplace Safety Management Practices programme (tertiary level), which aligns with the requirements of the Health & Safety at Work Act 2015.
Ashburn Clinic is a member of the Community of Communities, a quality network of Therapeutic Communities affiliated with the Royal College of Psychiatrists’ Research Unit in the UK. Community of Communities brings together therapeutic communities from around the world in a systematic quality improvement process that incorporates international standards, peer review, sharing of ideas and joint discussion.

