Contact Us
Please contact us if you would like additional information; your enquiry will be treated with sensitivity and handled in strict confidence.
Need to raise an issue? Please see below for guidance.
ashburn@ashburn.co.nz | Phone: 03 476 2092 | Fax: 03 476 4255
Browse our Handy Guides
- Coming to Ashburn? Click here
- Want to know more about what kind of illnesses we treat and how to go about getting a referral? Click here
- Are you a health professional that wishes to refer a patient to us? Click here
Complaints
Your right to complain about a health and disability service is covered by Right 10 of the Code of Health and Disability Services Consumers’ Rights.
If you believe Ashburn Clinic has breached a patient’s rights and wish to make a complaint to/about Ashburn Clinic, you can:
- Address your complaint to the Medical Director of Ashburn Clinic via: complaints@ashburn.co.nz
- Contact a health and disability advocate to help you with raising your concerns directly: https://advocacy.org.nz/contact-an-advocate-now/
- Make a complaint to the Health and Disability Commissioner: https://www.hdc.org.nz/making-a-complaint/make-a-complaint-to-hdc/. Alternatively, a complaint can be made with the authority responsible for registering a health practitioner; they will then forward it to the Health and Disability Commissioner.
Royal Commission of Inquiry
The Abuse in Care Royal Commission of Inquiry is looking into what happened to children, young people and vulnerable adults in State and faith-based care in Aotearoa New Zealand between the years 1950-99. They may also listen to survivor experiences before and after these dates. If you wish to know more or contribute: https://www.abuseincare.org.nz/
Our Location
Dunedin:
Inpatients & Outpatients
Physical Address:
496 Taieri Road, Halfway Bush, Dunedin 9010, New Zealand
Postal Address:
Ashburn Clinic, Private Bag 1916, Dunedin 9054, New Zealand